The data controller responsible for this personal information is Aviva UK Digital Limited.
Personal information we collect and how we use it
We will use personal information collected from you as part of the registration process:-
- to provide you with access to MyAviva portal
- for commercial reasons but never at the expense of your privacy rights
The personal information we collect and use will include name, date of birth, email address and post code. We need this information to: verify your identity and to prevent incidences of fraud and financial crime in accordance with our legal duty.
Profiling and tailored offers
We also use personal information we already hold about you to help us better understand our customers and improve our customer engagement. When you are using the MyAviva portal, this information allows us to deliver you offers and services which are tailored to your existing product holdings and interests. You can amend the preference setting in your MyAviva profile at any time to turn off.
How we share your personal information with others
We may share your personal information:-
- with the Aviva group, our agents and third parties who provide services to us
We may use personal information we hold about you across the Aviva Group to help us identify and tailor products and services that may be of interest to you. We will do this in accordance with any marketing preferences you have provided to us. We may continue to do this after your policy has ended.
If you wish to amend your marketing preferences please contact us:
By phone: 01603 622200 or +44 1603 604999 (from abroad)
By email: firstname.lastname@example.org
By Post: Aviva, Freepost, Mailing Exclusion Team, Unit 5, Wanlip Road Ind Est, Syston, Leicester, LE7 1PD
How long we keep your personal information for
If you have any questions about how we use personal information, or if you want to exercise your rights stated above, please contact our Data Protection Team by either emailing them at email@example.com or writing to the Data Protection Officer, Level 4, Pitheavlis, Perth PH2 9NH.
If you have a complaint or concern about how we use your personal information, please contact us in the first instance and we will attempt to resolve the issue as soon as possible. You also have the right to lodge a complaint with the Information Commissioner's Office at any time.